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Date: December 15, 2011 

Time: 9am PT / 12pm ET

Presenters:

John Ragsdale, VP, Technology Research, TSIA
Debbie Geiger, VP, Marketing, Astea

Event Summary:

Today, with TSIA data showing a field service visit costs over $1000, organizations aren’t interested in increasing the size of their mobile workforce, but would rather leverage technology to maximize the utilization of their existing workforce.  But where do you begin? There are so many aspects of field operations that need to be considered, how do you ensure that you are on the right path? What are the key trends in the mobile field service market and how might it affect your organization? What are companies doing to improve technician efficiency and drive service revenues?

Join us for an interactive webcast to hear John Ragsdale, VP of technology research at Technology Services Industry Association (TSIA), and Debbie Geiger, VP Marketing with Astea International discuss mobility and scheduling optimization solution trends, best practices and implementation success stories.

Attend this informative webcast to learn:

• Hear about the industry trends in mobility and scheduling optimization solutions.
• Gain visibility into the areas of impact that these solutions are making on overall service operations.
• Understand the nuances that will be critical for enterprises rolling out mobile workforce solutions.

Questions?
We are here to help. Contact Stacy Randolph at stacy.randolph@tsia.com.